Privacy Policy

Effective Date: March 28, 2026 · Last Updated: March 28, 2026

1. Introduction

Ravenwood Technology LLC ("we," "us," or "our") operates the Budulai mobile application ("Budulai" or the "App"). This Privacy Policy explains how we collect, use, store, protect, and share information when you use Budulai. By downloading or using Budulai, you agree to the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use Budulai.

2. Information We Collect

2.1 Account Information

When you create a Budulai account, we collect your name, email address, and authentication credentials. If you sign in via Apple Sign-In or Google OAuth, we receive only the information you authorize those providers to share (typically name and email).

2.2 User Profile & Preferences

Information you voluntarily provide to personalize your experience, including your preferred name, family member details, saved locations (home, work, etc.), communication preferences, and personal context you share during conversations.

2.3 Conversation Data

Messages, queries, and instructions you send to Budulai, along with the AI-generated responses. Conversation data is stored on-device and, where necessary for processing, transmitted to our servers via encrypted connections.

2.4 Health & Fitness Data

If you grant permission, Budulai accesses Apple HealthKit data including steps, heart rate, sleep analysis, workouts, active energy, and related metrics. Budulai may also receive data from paired Bluetooth health peripherals such as blood pressure monitors and smart scales. Health data is used solely to provide health insights within the App and is never sold, shared with advertisers, or used for purposes unrelated to providing the service.

2.5 Location Data

With your permission, Budulai accesses your device's location to provide location-aware features such as weather, nearby place recommendations, map rendering, and geofenced reminders. Location data is processed in real-time and is not persistently stored on our servers beyond what is required to fulfill your request.

2.6 Calendar & Reminders

If authorized, Budulai reads and writes to your device's calendar and reminders through Apple's EventKit framework. This enables features such as event creation, schedule summaries, free-time detection, and proactive notifications.

2.7 Third-Party Service Integrations

When you connect third-party services, Budulai accesses data through those services' APIs using OAuth tokens you authorize:

• Gmail — Read, send, and manage email on your behalf (scopes: gmail.readonly, gmail.send, gmail.modify). Budulai accesses only the email data necessary to fulfill your requests. We do not store email content on our servers beyond the duration of your active session.
• Slack — Read channel messages and send messages on your behalf via your authorized workspace.
• Discord — Access direct messages and server channels you authorize.
• Telegram — Read and send messages through your authorized Telegram account.
• Smart Home (HomeKit) — Control HomeKit-compatible devices. All smart home commands are processed through Apple's HomeKit framework and stay on-device.

OAuth tokens for third-party services are encrypted and stored securely on your device using the iOS Keychain. We do not have access to your third-party account passwords.

2.8 Voice & Audio Data

If you use voice features, audio is captured temporarily for speech-to-text processing. Audio data is transmitted over encrypted connections, processed in real-time, and is not retained after transcription is complete.

2.9 Device & Usage Information

We collect non-identifying technical information including device model, iOS version, app version, crash logs, and general usage analytics to improve app performance and stability. This data does not include conversation content or personal identifiers.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Budulai App and its features
• Process your conversational requests and deliver AI-generated responses
• Personalize your experience based on your stated preferences and context
• Execute actions you request (calendar events, messages, smart home controls, phone calls)
• Display health insights, weather, maps, and other contextual information
• Send you notifications you have opted into (scheduled flows, event reminders, proactive briefings)
• Diagnose technical issues and improve App stability
• Comply with legal obligations

We do not use your data for advertising. We do not sell your data. We do not build advertising profiles from your information.

4. Data Storage & Security

We implement industry-standard security measures to protect your information:

• On-device encryption — Sensitive credentials, OAuth tokens, and personal data are encrypted on your device using the iOS Keychain and hardware-backed encryption.
• In-transit encryption — All data transmitted between Budulai and our servers uses TLS 1.2 or higher.
• At-rest encryption — Data stored on our servers is encrypted using AES-256 encryption.
• Biometric protection — Sensitive features can be protected with Face ID or Touch ID as configured by you.
• Automatic redaction — Budulai automatically detects and redacts sensitive information such as credit card numbers and government IDs before data is processed or stored.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

• AI processing providers — Conversation data is sent to our AI inference servers to generate responses. These servers do not retain your data beyond the active request.
• Third-party service APIs — When you explicitly instruct Budulai to interact with a third-party service (e.g., "send an email," "post to Slack"), the relevant data is transmitted to that service's API using your authorized credentials.
• Legal requirements — We may disclose information if required by law, subpoena, court order, or governmental regulation.
• Safety — We may disclose information if we believe in good faith that it is necessary to protect the safety of any person or prevent illegal activity.

6. Google API Services — Limited Use Disclosure

Specifically, Budulai:

• Only uses access to Gmail data to provide user-facing features visible and apparent to you within the App (reading, searching, composing, and sending email as you instruct).
• Does not transfer Gmail data to third parties unless necessary to provide the user-facing feature, you provide explicit consent, or it is required for security or legal compliance.
• Does not use Gmail data for serving advertisements.
• Does not allow humans to read your Gmail data unless you provide affirmative consent for specific messages, it is required for security purposes, it is necessary to comply with applicable law, or the data is aggregated and anonymized for internal operations.

7. Your Rights & Choices

You have the following rights regarding your data:

• Access & portability — You may export your conversation history and personal data at any time from within the App.
• Correction — You may update your profile information and correct any inaccuracies at any time.
• Deletion — You may delete your account and all associated data from within the App's settings. Upon account deletion, we remove all personal data from our servers within 30 days.
• Revoke permissions — You may revoke any permission (location, health, calendar, contacts, microphone) through your iOS Settings at any time. You may disconnect third-party integrations from within the App.
• Opt out of notifications — You may disable push notifications and scheduled flow notifications from your iOS Settings or within the App.

8. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, the right to opt out of the sale of personal information (we do not sell your data), and the right to non-discrimination for exercising your privacy rights. To exercise these rights, contact us at [email protected].

9. European Residents (GDPR)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right of access, rectification, erasure, restriction of processing, data portability, and the right to object. Our lawful bases for processing are your consent (which you may withdraw at any time) and contractual necessity (to provide the services you request). To exercise your rights, contact us at [email protected].

10. Children's Privacy

Budulai is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at [email protected].

11. Data Retention

We retain your data only for as long as necessary to provide the service and fulfill the purposes described in this Privacy Policy. Conversation data is retained for the duration of your account unless you choose to delete specific conversations. Upon account deletion, all personal data is purged from our servers within 30 days. Anonymized, aggregated analytics data may be retained indefinitely.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the App or via email. Your continued use of Budulai after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Website: https://budulai.net
• Developer: Ravenwood Technology LLC

Terms of Service

Effective Date: March 28, 2026 · Last Updated: March 28, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and Ravenwood Technology LLC ("we," "us," or "our"), governing your access to and use of the Budulai mobile application ("Budulai" or the "App"). By creating an account, downloading, installing, or using Budulai, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Description of Service

Budulai is an AI-powered personal assistant application for iOS that enables you to interact with an AI through text, voice, and automated flows. The App provides features including but not limited to:

• AI conversation with persistent memory and context awareness
• Calendar and reminder management
• Health data insights (via Apple HealthKit and Bluetooth peripherals)
• Location-based services and mapping
• Email management (Gmail integration)
• Messaging integrations (Slack, Discord, Telegram)
• Smart home device control (via Apple HomeKit)
• Voice calls and voice chat
• Web search with rich content rendering
• Scheduled automated flows and proactive notifications
• File and document processing

3. Eligibility

You must be at least 13 years of age to use Budulai. If you are between 13 and 18, you must have the consent of a parent or legal guardian. By using the App, you represent and warrant that you meet these eligibility requirements.

4. Account Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate and complete information when creating your account and to update it as necessary. You must notify us immediately at [email protected] if you become aware of any unauthorized use of your account.

5. Subscriptions & Payments

5.1 Free Tier

Budulai offers a free tier with limited functionality, including a daily message cap and restricted access to certain features. The free tier is provided at our discretion and may be modified at any time.

5.2 Paid Subscriptions

Budulai Pro and Budulai Pro Annual are available as in-app subscriptions processed through Apple's App Store. All subscription billing, renewals, and cancellations are managed by Apple in accordance with Apple's terms.

5.3 Free Trials

If a free trial is offered, you will not be charged until the trial period ends. You may cancel at any time before the trial expires to avoid being charged. Cancellation must be done through your Apple ID subscription settings.

5.4 Refunds

All purchases are processed through the Apple App Store. Refund requests must be directed to Apple in accordance with their refund policies.

6. Acceptable Use

You agree to use Budulai only for lawful purposes and in compliance with these Terms. You shall not:

• Use the App to generate, store, or transmit content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
• Attempt to reverse-engineer, decompile, disassemble, or otherwise extract the source code of the App.
• Circumvent, disable, or interfere with any security or access-control features of the App.
• Use the App to spam, phish, or distribute malware.
• Use automated scripts, bots, or other means to access or interact with the App beyond normal use.
• Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
• Use the App for any purpose that violates any applicable law or regulation.
• Resell, sublicense, or redistribute access to Budulai without our prior written consent.

7. AI-Generated Content

We do not guarantee the accuracy, completeness, reliability, or suitability of any AI-generated response. Budulai's responses do not constitute professional advice of any kind, including but not limited to medical, legal, financial, or therapeutic advice. You use AI-generated content at your own risk.

8. Third-Party Integrations

Budulai allows you to connect third-party services (Gmail, Slack, Discord, Telegram, HomeKit devices, etc.). Your use of these integrations is subject to the respective third-party provider's terms of service and privacy policies. We are not responsible for the availability, accuracy, or conduct of any third-party service. You authorize Budulai to access and interact with these services on your behalf within the scope of the permissions you grant.

9. Actions Performed on Your Behalf

Budulai can perform real-world actions on your behalf, including but not limited to sending emails, posting messages, creating calendar events, controlling smart home devices, and initiating voice calls. You acknowledge and agree that:

• You are solely responsible for reviewing and confirming actions before Budulai executes them.
• Actions performed by Budulai at your instruction are treated as if you performed them yourself.
• We are not liable for any consequences arising from actions Budulai performs at your direction or through scheduled automation flows you create.

10. Health Data Disclaimer

Health insights provided by Budulai are for informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Never disregard professional medical advice or delay seeking it because of information provided by Budulai. If you believe you have a medical emergency, call your healthcare provider or emergency services immediately.

11. Intellectual Property

All content, design, code, graphics, trademarks, and other intellectual property associated with Budulai are owned by or licensed to Ravenwood Technology LLC. You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms. This license does not grant you ownership of any intellectual property.

12. User Content

You retain ownership of any content you provide to Budulai (messages, files, images, etc.). By using the App, you grant us a limited license to process your content solely for the purpose of providing and improving the service. We will not use your content for any purpose unrelated to the App's functionality without your consent.

13. Termination

We reserve the right to suspend or terminate your account and access to Budulai at any time for violation of these Terms or for any reason at our sole discretion, with or without notice. You may terminate your account at any time by deleting your account through the App's settings. Upon termination, your right to use the App ceases immediately, and we will delete your personal data in accordance with our Privacy Policy.

14. Disclaimers

BUDULAI IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE APP IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RAVENWOOD TECHNOLOGY LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE APP, ANY ACTIONS BUDULAI PERFORMS ON YOUR BEHALF, ANY AI-GENERATED CONTENT, OR ANY THIRD-PARTY SERVICE INTEGRATION.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF BUDULAI SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

16. Indemnification

You agree to indemnify, defend, and hold harmless Ravenwood Technology LLC, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the App, your violation of these Terms, or your violation of any rights of another party.

17. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Oregon, United States, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Multnomah County, Oregon.

18. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you through the App or via email. Your continued use of Budulai after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the App.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ravenwood Technology LLC regarding your use of Budulai and supersede all prior agreements, understandings, or representations.